PRIVACY POLICY
Effective Date Jan 1, 2019
Superior Investigations, LLC (“us”, “we”, or “our”) operates the https://superiorpi.com website and Superior PreHires via Transunion LLC – sharables API application (referred to as the “Service” hereinafter).
This Privacy Policy informs you about our policies regarding the collection, use, and disclosure of personal data when you use our Service and outlines the choices you have associated with that data. We are committed to ensuring the privacy and security of your personal information. By using our Service, you agree to the collection and use of your information as described in this policy. Unless otherwise defined, the terms used in this Privacy Policy have the same meanings as in our Terms and Conditions.
Definitions
Service – Service means the https://superiorpi.com/ website and the Superior PreHires application operated by Superior Investigations, LLC via Transunion LLC-Shareables API application
Personal Data – Personal Data means data about a living individual who can be identified from those data (or from those and other information either in our possession or likely to come into our possession).
Usage Data – Usage Data is data collected automatically either generated by the use of the Service or from the Service infrastructure itself (for example, the duration of a page visit).
Cookies – Cookies are small files stored on your device (computer or mobile device).
Data Controller – Data Controller means the natural or legal person who (either alone or jointly or in common with other persons) determines the purposes for which and the manner in which any personal information are, or are to be, processed.
For the purpose of this Privacy Policy, we are a Data Controller of your Personal Data.
Data Processors (or Service Providers) – Data Processor (or Service Provider) means any natural or legal person who processes the data on behalf of the Data Controller.
We may use the services of various Service Providers in order to process your data more effectively.
Data Subject (or User) – Data Subject is any living individual who is using our Service and is the subject of Personal Data.
Information Collection and Use
We collect several different types of information for various purposes to provide and improve our Service to you.
Types of Data Collected:
Personal Data – While using our Service, we may ask you to provide us with certain personally identifiable information that can be used to contact or identify you (“Personal Data”). Personally identifiable information may include, but is not limited to:
• Email address
• First name and last name
• Phone number
• Address, State, Province, ZIP/Postal code, City
Cookies and Usage Data – We may use your Personal Data to contact you with newsletters, marketing or promotional materials and other information that may be of interest to you. You may opt out of receiving any, or all, of these communications from us by following the unsubscribe link or instructions provided in any email we send or by contacting us.
Usage Data – We may also collect information that your browser sends whenever you visit our Service or when you access the Service by or through a mobile device (“Usage Data”).
This Usage Data may include information such as your computer’s Internet Protocol address (e.g. IP address), browser type, browser version, the pages of our Service that you visit, the time and date of your visit, the time spent on those pages, unique device identifiers and other diagnostic data.
When you access the Service with a mobile device, this Usage Data may include information such as the type of mobile device you use, your mobile device unique ID, the IP address of your mobile device, your mobile operating system, the type of mobile Internet browser you use, unique device identifiers and other diagnostic data.
Tracking Cookies Data – We use cookies and similar tracking technologies to track the activity on our Service and we hold certain information.
Cookies are files with a small amount of data which may include an anonymous unique identifier. Cookies are sent to your browser from a website and stored on your device. Other tracking technologies are also used such as beacons, tags and scripts to collect and track information and to improve and analyze our Service.
You can instruct your browser to refuse all cookies or to indicate when a cookie is being sent. However, if you do not accept cookies, you may not be able to use some portions of our Service.
Cookies are files with a small amount of data which may include an anonymous unique identifier. Cookies are sent to your browser from a website and stored on your device. Other tracking technologies are also used such as beacons, tags and scripts to collect and track information and to improve and analyze our Service.
You can instruct your browser to refuse all cookies or to indicate when a cookie is being sent. However, if you do not accept cookies, you may not be able to use some portions of our Service.
Examples of Cookies we use:
• Session Cookies. We use Session Cookies to operate our Service.
• Preference Cookies. We use Preference Cookies to remember your preferences and various settings.
• Security Cookies. We use Security Cookies for security purposes.
Use of Data
Superior Investigations, LLC uses the collected data for various purposes:
• To provide and maintain our Service
• To notify you about changes to our Service
• To allow you to participate in interactive features of our Service when you choose to do so
• To provide customer support
• To gather analysis or valuable information so that we can improve our Service
• To monitor the usage of our Service
• To detect, prevent and address technical issues
• To provide you with news, special offers and general information about other goods, services and events which we offer that are similar to those that you have already purchased or enquired about unless you have opted not to receive such information
Protecting Information Policy
At Superior Investigations, LLC, we prioritize the security of sensitive information and have implemented a comprehensive set of policies and practices to protect it from unauthorized access, inappropriate disclosure, alteration, or destruction. As part of our security measures, we employ encryption, physical access controls, and other appropriate technologies within our facilities and systems.
To ensure the continuous effectiveness of our security systems, we regularly review and enhance them as needed. We hold our personnel accountable for maintaining the confidentiality of private information, and any failure to do so is subject to disciplinary action.
To emphasize the importance of confidentiality, our personnel are required to acknowledge their receipt and understanding of our policies and procedures, including their obligations regarding confidentiality.
We want to assure you that we do not disclose private information to the general public. Additionally, we do not compile or distribute mailing lists or consumer marketing data based on the information we receive from our clients. Furthermore, it is important to note that we do not modify or correct information obtained from external sources as it is not prepared by Superior Investigations, LLC.
By adhering to these policies and practices, we strive to uphold the highest standards of information protection and maintain the trust placed in us by our clients.
Legal Basis for Processing Personal Data under the General Data Protection Regulation (GDPR)
If you are from the European Economic Area (EEA), Superior Investigations, LLC legal basis for collecting and using the personal information described in this Privacy Policy depends on the Personal Data we collect and the specific context in which we collect it.
Superior Investigations, LLC may process your Personal Data because:
• We need to perform a contract with you
• You have given us permission to do so
• The processing is in our legitimate interests and it is not overridden by your rights
• To comply with the law
Obtaining and Sharing Information Policy
Superior Investigations, LLC, maintains a strong commitment to respecting the privacy of individuals while conducting investigations on behalf of legitimate businesses that have a valid and justified need for the information. We obtain the requested information through sources identified by our clients, which can include either the subject individual or a reputable source.
It is important to note that we only obtain and disclose information in accordance with appropriate written authorizations. These authorizations outline our clients’ specific purposes, such as underwriting and servicing of insurance policies, as well as other lawful and legitimate business purposes. Superior Investigations, LLC handles all obtained information in strict adherence to our clients’ directions, the written authorizations, our contractual agreements with clients, and applicable legal requirements.
We want to assure you that we strictly adhere to a policy of confidentiality. Information obtained for one client is not shared with any other clients, unless expressly authorized by the subject individual. We understand the sensitivity and importance of personal information and are committed to protecting the privacy rights of individuals throughout our investigation process.
By upholding these principles and abiding by the relevant laws and regulations, Superior Investigations, LLC ensures the responsible and lawful acquisition and handling of information on behalf of our clients.
Types of Information Collected
As an authorized representative of our clients, Superior Investigations, LLC collects various types of information pertaining to individuals. The information may include, but is not limited to:
- Health history
- Medical information
- Family history
- Lifestyle characteristics
- General reputation
- Habits, including alcohol and drug use
- Driving records
- Marital status
- Death records
- Civil and criminal court records
- Employment history, including current and past job duties
- Financial information
- Other insurance coverage
- Participation in hazardous hobbies or activities
Sources from which we gather such information may include governmental agencies, medical facilities, independent consumer reporting agencies, and other organizations or individuals enlisted for personal or business references.
Rest assured that we conduct our investigations within the confines of the law and with the appropriate authorization from our clients. We handle this information confidentially and in accordance with the guidelines and directives provided by our clients and applicable legal requirements.
Retention of Data
Superior Investigations, LLC will retain your Personal Data only for as long as is necessary for the purposes set out in this Privacy Policy. We will retain and use your Personal Data to the extent necessary to comply with our legal obligations (for example, if we are required to retain your data to comply with applicable laws), resolve disputes and enforce our legal agreements and policies.
Superior Investigations, LLC will also retain Usage Data for internal analysis purposes. Usage Data is generally retained for a shorter period of time, except when this data is used to strengthen the security or to improve the functionality of our Service, or we are legally obligated to retain this data for longer periods.
Transfer of Data
Your information, including Personal Data, may be transferred to – and maintained on – computers located outside of your state, province, country or other governmental jurisdiction where the data protection laws may differ from those of your jurisdiction.
If you are located outside United States and choose to provide information to us, please note that we transfer the data, including Personal Data, to United States and process it there.
Your consent to this Privacy Policy followed by your submission of such information represents your agreement to that transfer.
Superior Investigations, LLC will take all the steps reasonably necessary to ensure that your data is treated securely and in accordance with this Privacy Policy and no transfer of your Personal Data will take place to an organization or a country unless there are adequate controls in place including the security of your data and other personal information.
Disclosure of Data
Disclosure for Law Enforcement – Under certain circumstances, Superior Investigations, LLC may be required to disclose your Personal Data if required to do so by law or in response to valid requests by public authorities (e.g. a court or a government agency).
Legal Requirements – Superior Investigations, LLC may disclose your Personal Data in the good faith belief that such action is necessary to:
• To comply with a legal obligation
• To protect and defend the rights or property of Superior Investigations, LLC
• To prevent or investigate possible wrongdoing in connection with the Service
• To protect the personal safety of users of the Service or the public
• To protect against legal liability
Security of Data
The security of your data is important to us but remember that no method of transmission over the Internet or method of electronic storage is 100% secure. While we strive to use commercially acceptable means to protect your Personal Data, we cannot guarantee its absolute security.
Our Policy on “Do Not Track” Signals under the California Online Protection Act (CalOPPA)
We do not support Do Not Track (“DNT”). Do Not Track is a preference you can set in your web browser to inform websites that you do not want to be tracked.
You can enable or disable Do Not Track by visiting the Preferences or Settings page of your web browser.
Your Data Protection Rights under the General Data Protection Regulation (GDPR)
If you are a resident of the European Economic Area (EEA), you have certain data protection rights. Superior Investigations, LLC aims to take reasonable steps to allow you to correct, amend, delete or limit the use of your Personal Data.
If you wish to be informed about what Personal Data we hold about you and if you want it to be removed from our systems, please contact us.
In certain circumstances, you have the following data protection rights:
• The right to access, update or delete the information we have on you. Whenever made possible, you can access, update or request deletion of your Personal Data directly within your account settings section. If you are unable to perform these actions yourself, please contact us to assist you.
• The right of rectification. You have the right to have your information rectified if that information is inaccurate or incomplete.
• The right to object. You have the right to object to our processing of your Personal Data.
• The right of restriction. You have the right to request that we restrict the processing of your personal information.
• The right to data portability. You have the right to be provided with a copy of the information we have on you in a structured, machine-readable and commonly used format.
• The right to withdraw consent. You also have the right to withdraw your consent at any time where Superior Investigations, LLC relied on your consent to process your personal information.
• Please note that we may ask you to verify your identity before responding to such requests.
• You have the right to complain to a Data Protection Authority about our collection and use of your Personal Data. For more information, please contact your local data protection authority in the European Economic Area (EEA).
Service Providers
We may employ third party companies and individuals to facilitate our Service (“Service Providers”), provide the Service on our behalf, perform Service-related services or assist us in analyzing how our Service is used.
These third parties have access to your Personal Data only to perform these tasks on our behalf and are obligated not to disclose or use it for any other purpose.
Analytics – We may use third-party Service Providers to monitor and analyze the use of our Service.
Google Analytics – Google Analytics is a web analytics service offered by Google that tracks and reports website traffic. Google uses the data collected to track and monitor the use of our Service. This data is shared with other Google services. Google may use the collected data to contextualize and personalize the ads of its own advertising network.
For more information on the privacy practices of Google, please visit the Google Privacy Terms web page: https://policies.google.com/privacy?hl=en
Links to Other Sites
Our Service may contain links to other sites that are not operated by us. If you click a third party link, you will be directed to that third party’s site. We strongly advise you to review the Privacy Policy of every site you visit.
We have no control over and assume no responsibility for the content, privacy policies or practices of any third party sites or services.
Children’s Privacy
Our Service does not address anyone under the age of 18 (“Children”).
We do not knowingly collect personally identifiable information from anyone under the age of 18. If you are a parent or guardian and you are aware that your Child has provided us with Personal Data, please contact us. If we become aware that we have collected Personal Data from children without verification of parental consent, we take steps to remove that information from our servers.
Changes to This Privacy Policy
We may update our Privacy Policy from time to time. We will notify you of any changes by posting the new Privacy Policy on this page.
We will let you know via email and/or a prominent notice on our Service, prior to the change becoming effective and update the “effective date” at the top of this Privacy Policy.
You are advised to review this Privacy Policy periodically for any changes. Changes to this Privacy Policy are effective when they are posted on this page.